Refund and Return Policy
Guidelines for damaged, wrong or eligible product return requests.
This Refund and Return Policy explains how Spirea Foods may handle return and refund requests for food and spice products.
Return Eligibility
Due to the nature of food products, returns may be accepted only for damaged, wrong, expired or incorrectly delivered items, subject to verification.
Time Limit
Customers should report issues within 24–48 hours of delivery with clear photos/videos of the package and product.
Non-Returnable Cases
Opened, used, tampered, moisture-damaged after delivery, or customer-changed-mind products may not be eligible for return.
Refund Process
Refunds, replacements or store credit may be offered after verification. The final resolution is communicated through WhatsApp.
Shipping Damage
If the package arrives damaged, customers should share photos before opening wherever possible.
Contact
For return support, WhatsApp +91 9876543210 with order details and issue proof.